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Our mission is to provide the best care and support to our residents. I am sure you will find Benfield Villa to be a warm, friendly and homely place whether you are living here or visiting a friend or relative. Everyone at the villa works to ensure that each individual resident receives care and support to suit their own particular needs. We have a close team who work together for the benefit of the people we care for.
The staff team consists of the home manager (Lynn Kelly), deputy manager, 5 Senior Carers, and a team of care workers. We also have an Activities Co-ordinator, domestic/laundry staff, cooks, kitchen assistant, and a handyman. All care staff are trained and experienced, most having worked at the villa for a number of years and trained to NVQ level 2. The activities co-ordinator supports and encourages residents to take part in enjoyable and varied activities
The villa has a recently developed Snoezelen Room for sensory stimulation and relaxation.
Other professional services, e.g. physiotherapist and optician can be accessed as required.
Hairdressing and Chiropody services are also available for a reasonable charge.
The villa's CSCI Inspection reports are very good and our latest" unannounced visit" report is available for your perusal. Some printed comments from visiting Health and Social Care professionals:
"The care of clients has been exceptionally good"
"Staff are very caring and informative about patient's conditions and progress"
You will find that the home has a warm and friendly feel with caring staff who pride ourselves on providing care of a high quality, in an environment that is well maintained. |